Requirements before you begin
User permission to access the Monitoring tab
Longitude and latitude information present on a Player's Player Properties, if you wish to view it on the Location map
In this article, we will outline the new Monitoring tab, including how to filter and interpret your Players' status, and how to use the new Location map to view your Players geographically.
Accessing Monitoring
From the Player panel, select the Groups and/or Players you'd like to see monitoring data for
Head to the top navigation bar and click Monitoring
You'll land on the Overview tab by default, alongside a second tab, Location map.
From here, you can determine your Players' current state, review any recorded alerts, and publish content.
Filtering by status
At the top of the Overview, you'll find your Selected players count, alongside a live breakdown by status:
Active — the Player is powered on and connected with no errors
Inactive — the Player is not currently reporting in
Offline — the Player is not currently connecting to the server
Warning — the Player has pending alerts that need reviewing
Each status has its own checkbox. Untick a status to remove those Players from the table below — for example, unticking Active will filter your results down to only Players with an issue.
Top Tip
Unlike a simple single-status filter, you can combine multiple statuses at once here — for example, viewing Offline and Warning together to focus only on Players that need attention.
Action buttons
Along the top right, you'll find:
Clear alerts — dismiss active alerts for your selected Players
Export — download your current table view as a CSV file
Publish — push the latest available content to your selected Players
The Overview table
Your results are grouped by Group hierarchy, shown as a breadcrumb heading above each set of rows (for example, _Westfield Mall Advertising Network/Landscape). Each column can be sorted using the arrows in its header.
The Location map
Alongside the Overview, the Location map gives you a fully interactive, geographical view of your Players.
Click Location map to switch to this view
Each Player is plotted as a coloured dot, indicating its connectivity status:
Green — Active and connected with no errors
Red — Offline and not currently connecting to the server
Yellow — Warning — there are pending alerts to review
Grey — The associated licence has been deactivated; this shows the Player's last-known location
Interacting with the map
Click and drag to reposition the visible area of the map
Click any dot to see which Player it corresponds to
Zoom in or out using your mouse/trackpad scroll, or the + and – buttons in the top left of the map
Please Note
All of the same status filtering and action buttons available on the Overview tab — filtering by status, Clear alerts, Export, and Publish — are also available from the Location map.
Summary
With multi-select status filtering and a fully interactive geographical map now built directly into the Monitoring tab, you're able to quickly identify and act on any Players across your Network that need attention.