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Engage Common Connector Errors, Causes, and Resolutions

Written by Giuseppe
  • Here's a structured table for the error messages related to the Viva Engage connector, including a brief description of potential causes for each error:

S.No.

Connector Name

Condition

Error Message

Potential Causes

1

Viva Engage

If any required input field is missing

Value does not exist for property: (ABC)

Required fields (like username, password, clientID, etc.) are not provided in the request.

2

Viva Engage

If Username is wrong

Response status code does not indicate success: 401 (Unauthorized)

The username provided does not match any existing account in Viva Engage.

3

Viva Engage

If password is wrong

Response status code does not indicate success: 401 (Unauthorized)

The password provided is incorrect for the given username.

4

Viva Engage

If clientID is wrong

Response status code does not indicate success: 401 (Unauthorized)

The clientID provided does not match the registered application in Azure AD.

5

Viva Engage

If groupUrl is not valid

Invalid URL or Group identifier not found in the URL

The URL format is incorrect, or the specified group does not exist or is inaccessible to the application.

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