Environment and Player information:
Group Name: BrightSign
Player Name: CA-Lab-XT1144
Serial: 558DB - 0FF01 - 76B3E - CAFE9 - 77B3F - 51B6A - 08600
Content:
1st Test Content
Name: 1920x1080-30FPS-H264
Resolution: 1920x1080
FPS: 30
Encoding: H264
2nd Test Content
Name: 4k-30FPS-H264
Resolution: 4k
FPS:30
Encoding: H264
Reproduction Steps:
Issue publish of either 1st or 2nd Test Content. Playback results in the below outcome. A black frame can be seen during transition. This is a regression form 2.2.14 where this issue was addressed. This behavior is seen with any video content published on 2.2.18.
For the XT1144 I am seeing the following scenarios:
Playback is Perfect:
QL Version 2.2.14
BrightSign OS: 8.2.75
Seeing Freeze at consistentspot of playlist Playback, No black Frames but Frames dropped before and after Video Content:
QL Version 2.2.18
BrightSign OS: 8.2.75
Black Frames and Frames dropped before and After transition (Worse playback):
QL Version 2.2.14
BrightSign OS: 8.3.46
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QL Version 2.2.18
BrightSign OS: 8.3.46
Current playback on QL Version 2.2.18 and BrightSign OS: 8.3.46
