Stix 3800 Auto Activation Procedure: A Step-by-Step Guide
Setting up your Stix 3800 for automatic activation can streamline your digital signage operations, allowing content to appear seamlessly. This guide provides a comprehensive walkthrough of the activation steps needed to ensure your Stix 3800 is online and ready to display media content. By default, the Stix 3800 is purchased enrolled with the company's extranet account and is bound to the server account.
Step 1: Log in to CMS
Begin by logging into your CMS (Content Management System) account.
Locate the menu in the top-right corner of the screen and click on it.
Step 2: Access Stix Inventory
Navigate to Player Management > Stix Inventory. Click on Stix Inventory to access the list.
2.You will now see all Stix hardware serial numbers linked with your server.
Step 3: Assign the Stix 3800 to a Player
Go to the Players section in the CMS.
Open the properties of the player you wish to activate.
In the properties menu, navigate to the fourth page to find the Stix Assignment option.
Use the dropdown menu to select the Stix serial number associated with the device you’re activating.
Step 4: Connect the Stix 3800 Device
Connect the Stix 3800 to a display using an HDMI cable.
Attach the POE Ethernet cable to the WAN port of the Stix 3800.
Step 5: Confirm Successful Activation
The Stix 3800 device will automatically restart once connected.
Upon restart, default media will display on the screen, signaling that the installation was successful.
In the CMS, the player will appear as online (GREEN), confirming it’s activated and connected.
With these steps completed, your Stix 3800 is now ready to broadcast media content. This process ensures the device is fully operational and connected to your CMS for ongoing digital signage needs.
Stix 3800 Auto Activation FAQ
Q1: What is the default setup for a newly purchased Stix 3800 device?
A: By default, the Stix 3800 is pre-enrolled with the company’s extranet account and bound to the specified server account, simplifying the initial setup process.
Q2: Do I need any special tools to activate the Stix 3800?
A: You don’t need any special tools for activation. The setup only requires access to the CMS account, an HDMI cable to connect the display, and a POE Ethernet cable for network connection.
Q3: How do I find my device’s serial number?
A: After logging into the CMS, go to Player Management > Stix Inventory. Here, you’ll find a list of all associated Stix hardware serial numbers.
Q4: How can I assign the Stix 3800 to a specific player in the CMS?
A: Go to the Players section in the CMS, open the properties of the player you wish to activate, and navigate to the fourth page. Here, you’ll find the Stix Assignment option. Use the dropdown menu to select the relevant Stix serial number.
Q5: How will I know if my device has successfully activated?
A: After connecting and powering on the device, the Stix 3800 will restart automatically. Successful activation is indicated by default media displaying on the screen, and in the CMS, the player’s status will show as online (GREEN).
Q6: What should I do if the device doesn’t display media after activation?
A: First, check that all cables are securely connected and that the display is on. If everything is properly connected but the default media isn’t displaying, try restarting the device. If issues persist, check your CMS settings or contact support.
Q7: Can I assign multiple Stix devices to a single player?
A: No, each Stix 3800 is assigned to a unique player within the CMS to avoid conflicts and ensure smooth content broadcasting.
Q8: Is it possible to change the assigned player after activation?
A: Yes, you can change the assigned player by accessing the Players section in the CMS, selecting the device’s properties, and reassigning the Stix serial number to a different player.
Q9: How often should I update my CMS settings or Stix device firmware?
A: It’s recommended to check for updates regularly, as the latest firmware and CMS updates often include important security patches, performance enhancements, and new features for optimal functionality.
Q10: Who can I contact for further support?
A: For additional assistance, contact your system administrator or the company’s technical support team.